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Urgent help

Crisis & safeguarding notice

Pathfinder is not an emergency or crisis service. This page explains what to do if urgent help is needed and how safeguarding concerns may be handled.

Immediate danger:
Call 999

Urgent mental health help:
NHS 111

Talk now:
Samaritans 116 123

Text support:
SHOUT to 85258

If there is immediate danger

If you or someone else is at immediate risk of serious harm, call 999 or go to your nearest A&E.

Urgent mental health support

For urgent mental health help in England, call NHS 111 and select the mental health option.

Someone to talk to

You can call Samaritans free on 116 123 at any time. For confidential text support, text SHOUT to 85258.

Safeguarding principles

Pathfinder Therapy CIC has a duty to consider safeguarding where information suggests serious risk of harm to a child, adult at risk, the person contacting us, or another person.

Limits of confidentiality

Therapeutic confidentiality is important, but it is not absolute. Information may need to be shared if there is a serious risk of harm, safeguarding concern, legal requirement, professional obligation or emergency situation.

Website form warning

Please do not use the website form for urgent risk, crisis disclosures or detailed safeguarding information. Use emergency, NHS or crisis support routes where immediate support is required.

Development of safeguarding policy

Pathfinder is developing detailed safeguarding policies and procedures as part of its wider clinical governance framework. These will be reviewed as the service model develops.

Need support from Pathfinder?

Non-urgent enquiries

For non-urgent therapy or referral enquiries, use our Get Support page.

Go to Get Support →

PATHFINDER THERAPY CIC
Company Number 17248842

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